Getting started with projects

This course is ideal for researchers, designers and product teams taking their first step towards mastering projects! Get up to speed with the basics by learning how to analyze customer calls, documents, and more in projects to create insights.

Lessons

Meet your first project

Learn about analyzing customer data in a project.

Last updated13 November 2024

Duration2 min

Centralize your project data

Learn where to house and import raw data into a project.

Last updated13 November 2024

Duration3 min

Start highlighting key moments

Learn how to identify and surface important information in your data.

Last updated24 September 2024

Duration3 min

Find themes in your highlights

Learn how to organize and group highlights into themes.

Last updated24 September 2024

Duration3 min

Surface an insight of customer love

Apply what we've learned to surface and summarize what customer's love about your product.

Last updated20 September 2023

Duration4 min

Create your first insight in a project

Learn how to summarize and share your findings in an insight.

Last updated29 October 2024

Duration5 min

Make your insight digestible

Learn how to round-up and present your highlights in an engaging insight for consumers.

Last updated9 November 2023

Duration6 min

Share your insight with others

Learn how to share your insights your way in Dovetail.

Last updated23 September 2024

Duration6 min

Present your insight of customer love

Apply what we've learned to summarize your findings and present an insight about your customers to your organization.

Last updated20 September 2023

Duration3 min