Changelog

Dovetail’s Enterprise plan can now be purchased through the AWS Marketplace. This new option streamlines procurement and makes it easier for AWS customers to purchase Dovetail. AWS Marketplace enables customers to leverage their AWS credits and pre-negotiated contracts, simplifying the purchase or renewal process.

By purchasing through the AWS Marketplace, your Dovetail subscription will appear directly on your AWS bill, removing the need to onboard Dovetail as a new vendor. This makes financial management easier and allows you to focus on uncovering insights without administrative delays.

Whether you’re a new customer or renewing your subscription, the AWS Marketplace offers a seamless experience tailored to your needs. Contact our team for more information here.

Dovetail’s new navigation experience is now live. The redesigned interface is all about simplicity, enabling your team to work more efficiently and access key features faster.

Our new global sidebar contains everything you need, and you can now favorite folders, projects, and channels to easily get back to them. With access to search, project creation, and favorites from anywhere in Dovetail, you can take action without unnecessary clicks.

Within projects, we’ve moved to a horizontal header to simplify the interface, provide more room for your content, and help new users understand the steps from data all the way to insights. While you still have quick access to advanced features like filters and views, these have been tucked away to help you focus on the task at hand.

For customers on our Business and Enterprise plans, feeds are now found at the top of your workspace home, making it easier to keep up with your team’s latest insights.

We’ve made these changes to ensure navigating your insights is intuitive and straightforward. Whether you’re managing multiple projects or diving deep into a single insight, the streamlined design reduces complexity and helps your team unlock the value of Dovetail faster.

The people database is now Contacts—and it’s more than just a name change. With AI summaries for contacts, we’ve made it easier to stay on top of your customer insights, and by bringing contact cards to the sidebar, you can understand more about your participants without needing to navigate away from your data.

Keeping track of what each individual has shared—their opinions, pain points, and key takeaways—can quickly become overwhelming as your repository of calls, feedback, research, and support tickets grows. With AI summaries in Contacts, you get an instant snapshot of what matters most, without needing to comb through individual data points.

You’ll find Contacts under ☰ More within the global navigation sidebar. Here, you can trace users back to projects and view summaries that provide essential context. By attributing data to contacts, you can better track how individuals are helping your team make more informed product decisions.

You can now access customer insights directly within Slack and Microsoft Teams with Ask Dovetail.

Ask Dovetail brings the voice of your customers straight into your team’s conversations. You can ask questions and instantly receive evidence-backed summaries, allowing everyone in your organization to make data-driven decisions at the speed of AI.

To keep your team continuously informed, you can also schedule regular audio or text digests delivered right to Slack or Teams. Customize these digests by selecting specific projects or themes, choosing the format that best suits your team, and setting the frequency—daily, weekly, or monthly. This ensures your team stays updated on the topics that matter most without disrupting their workflow.

Ask Dovetail is available as an add-on for customers on our Enterprise plan.

You can now upload survey responses, map questions and answers, and receive AI-generated insights with text summaries of responses.

We’ve updated the CSV import experience so you can instantly analyze unstructured survey data in Dovetail. You can also add question blocks to your data to manually capture additional responses and answer blocks to insights to generate a summary of all responses to a question by pressing the / command.

We’re also working on integrations and support for charts and other survey data types, such as single and multi-select responses.

You can now control the level of AI analysis you want through our magic automation options. Choose from fully automated, helpful suggestions or disable AI completely. These settings are configured on a per-project basis, and can be updated by managers and contributors.

Transcription language, summarization, and automatic highlight creation are available now, with more AI analysis options coming soon!

To configure magic automation in your project, simply open project settings by pressing ••• in the top right, then select Magic automation when using the new Dovetail 3.0 experience, or by clicking on the project’s name on the left and selecting Magic automation when using the old Dovetail experience.

Highlight reels can now be unfurled in Jira, Confluence, and Trello, allowing Atlassian users to quickly gain additional context without needing to open Dovetail. Simply click the copy link icon in the bottom right of any highlight reel and paste it onto a Confluence page, Jira issue, or Trello card to embed.

Dovetail now clearly indicates when AI has contributed to your workspace content. The orange magic icon will appear as a contributor on summaries, highlights, and any other content generated by AI. If a user edits a summary or accepts a highlight, their avatar will also be added, making it easy to see where human input was involved.

You can also utilize filters when searching to include or exclude AI-generated content by selecting Dovetail Magic within the Contributors filter. This allows you to distinguish between AI-generated and user-created content quickly.

We’ve just made some big upgrades to magic cluster. The accuracy and granularity of generated themes has been improved by 2x, so you’ll see more relevant groups with titles that match your highlights. The number of generated groups now scales dynamically with the number of highlights on your canvas, and we’ve also added multilingual support to prevent groups from splitting by language.

You can now connect your Google Calendar and Dovetail accounts to directly import recorded calls, meetings, and events from your calendar. Once imported, your meetings will be automatically transcribed and summarized for you, so you don’t have to do a thing.

We currently support automatic imports for anyone using Zoom for video conferencing and are working on integrations for Google Meet and Microsoft Teams. To get started, navigate to Settings → Integrations and click on Google Calendar!

Security, reliability, privacy, and compliance are at the heart of everything we do at Dovetail. Ensuring the safety and privacy of your data is baked into everyday processes throughout our organization. That’s why we’re really excited to share that Dovetail is now officially ISO 27001 certified!

ISO/IEC 27001 is the international standard for information security management. Part of the ISO 27000 series, ISO 27001 sets out a framework for all organizations to establish, implement, operate, monitor, review, maintain, and continually improve an ISMS (information security management system).

We’ve improved the overall editing experience for both notes and insights, introducing contextual interactions that make editing and analysis more intuitive than ever. Insert new blocks and view formatting options by pressing /, quickly highlight entire speaker sections by hovering over them, or select individual sentences to highlight by holding shift and clicking on a sentence.

Magic highlight now uses your existing project tags to automatically classify and group suggested highlights. Create new tags based on the themes you care about, and they’ll start being applied to your suggested highlights. Over time, as the tag is applied to more highlights, it will become more accurate in recognizing when to apply it.

Highlights and reels can now be embedded directly in Asana. Simply paste a link to a highlight or reel from your workspace into a project brief or task description, and the link will automatically turn into an embedded video that can be played without opening in Dovetail.

Now you can share a highlight web link, making it even easier for you to share highlights with your team, wherever they are, even if they don’t have a Dovetail account. Web links allow anyone with the link to view the highlight without logging in.

Navigate to a highlight, click Share, enable Share to web, then click Copy web link.

Magic search is now included in our API, so your whole team can search and discover insights in the tools they’re already using.

Searching Dovetail via an API unlocks powerful new ways for your team to integrate customer insights into internal tools and workflows.

Our magic search endpoint also supports advanced filtering, enabling you to filter results by folder, project, contributor, tags, or custom fields.

Suggested highlights are now displayed in a collapsible section within the highlights tab of the note sidebar. You can now view all suggestions at a glance and quickly accept or reject them without needing to scroll through the note editor.

Clicking on a suggestion in the sidebar will scroll it into view within the editor, and accepting or rejecting a suggestion will automatically scroll to the next one.

We’ve made improvements to our redaction features for Enterprise customers. Users with Full access or Can edit permissions can now restore redacted data. This includes video that has been blurred or muted, and text within transcripts that has been redacted.

To restore redacted data, navigate to the redacted section within the transcript and click on it. Then, press Edit redaction from within the action menu. From here, use the toggles to restore the redacted data.

We’ve added user profiles, which allow you to see what insights, notes, and projects other users in your workspace have recently contributed to. Available on Professional and Enterprise plans, this feature allows you to stay across updates from people in your team by allowing you to follow individual users.

You can view another user’s profile by clicking on their profile picture or navigating to Settings → Users and clicking on their name.

You can now set a default language for all transcriptions across your workspace and set project-specific languages when needed. This is great if your video and audio files are always in the same language, if your language isn’t supported for auto-detect, or if you have teams across countries working with different languages in the same workspace.

We’ve also made it easier to regenerate transcripts. If you accidentally transcribe in the wrong language, you can now click on Transcription options (•••) → Language → select the correct language from the dropdown menu → Regenerate.

You can now harness the full potential of Dovetail by using our new API to create custom scripts and applications that seamlessly integrate with your workspace, allowing you to automate tasks, extract valuable insights, and manage your data more efficiently.

We’ve made it even easier for you to find what you’re looking for with our new quick search. Simply click on the search bar or press Cmd/Ctrl K and begin typing your query. Quick search will display projects, folders, insights, and notes with matching titles wherever they are in your workspace.

Click on Explore and summarize all results to open deep search, where results will be returned semantically and summarized. In deep search, you can add filters, adjust the sorting, and utilize exact matching to refine your search results.

Introducing channels! A new way to transform feedback into powerful insights.

Using LLM and ML techniques, channels continuously analyzes incoming data and classifies it, allowing you to track themes in large data sets, such as support tickets, app reviews, feedback, and more.

Channels is currently in beta. Join the waitlist now or learn more.

We've upgraded search to empower individuals to self-serve findings easier than ever. With improved design and navigation, you can now find answers to your questions with semantic search and generate automatic summaries for all related highlights, insights, and notes surfaced across Dovetail.

Automatically find key moments in your data and create suggested highlights for you to accept or reject.

Simply open the highlights tab in the note sidebar and select Suggest. From here, you can add a manual prompt to refine suggestions further.

We’ve streamlined notes with a new sidebar containing note summaries, highlights, tags, fields, and comments. The note sidebar can be fully collapsed when not in use and then brought back when needed. Learn more about each sidebar tab below.

• Summary tab: This is where you can generate a note summary, which will be split into timestamped sections for notes that contain a transcribed video or audio file.

• Highlights tab: The highlights tab displays all highlights in the order that they appear on the note. Clicking on a highlight in this tab will automatically scroll to its location within the note.

• Tags tab: Here, you’ll find a list of all tags on the note and the highlights on which they are used.

• Fields tab: Note fields are now displayed here and are no longer at the top of the note. This allows you to have as many fields as you need without pushing your important note content further down the page.

• Comments tab: All top-level comments and inline threads can now be found here. Clicking on a comment in this tab will automatically scroll to its location within the note.

We’ve also added the ability to watch, download, and share a highlights only version of videos from directly within your notes. To do this, switch to the Highlights only tab located above any highlighted video.

We’ve improved one of our most popular features - canvas view. Now, when you create a new canvas, it will start as a blank space where you can add, remove, and duplicate the data you want to work with.

To add objects to your canvas, select Add in the left-hand toolbar or press P on your keyboard. From there, you can narrow down results using search and filters.

Additionally, objects can now be duplicated on a canvas so you can map a single piece of data across multiple groups and themes.

You can now effortlessly follow all projects in a folder with just one click. Stay up-to-date with your team’s projects by navigating to a folder and clicking 🔔 Follow in the top right.

You can also select where you receive notifications by navigating to your notification settings.

We’ve made it easier for you to share reels with your team. Simply select two or more video highlights from your canvas view and press Play reel.

You can give your reel a title and select whether you’d like to include captions, then all you need to do is download and share with your team!

We’ve made further improvements to note summaries! When you summarize a note that includes a transcript, the result will be split into sections with automatically generated titles and timestamps. This update provides more context to summaries and allows you to quickly identify and navigate to the exact points in the transcript where the summary came from.

You can now create highlights without needing to apply a tag. Simply select text on a note like normal, and click Highlight from the new, simplified action bar. You can still apply tags to highlights later on, either from the note itself, or from a highlight view.

This change makes it faster than ever to share a quick clip or assemble a highlight reel from a customer call, sales demo, or research session.

If you’re a power user, you can quickly create highlights by selecting text, pressing Tab on your keyboard, then pressing Enter.

Enterprise customers now have access to our closed beta for video, audio and text redaction. While the beta feature is enabled in your workspace, you’ll have the ability to blur and mute videos uploaded to notes, as well as the option to redact sections on the transcript.

You can now play highlight reels in Slack, Microsoft Teams and Notion. Simply copy the new link icon on your reel in the bottom right hand corner, and paste into the tool you'd like your team to watch the reel in.

We have updated our product URL to dovetail.com as part of our ongoing effort to streamline the entire Dovetail experience.

All users will have been logged out when the update went live, and will need to log in again. Other than this, there will be no changes that will affect how you access and use Dovetail, and all existing links and bookmarks to your workspace will be automatically redirected to our new domain.

Dovetail’s integration directory has been updated in settings. You can now view all available integrations, apps your team has connected with, and your own connections too.

Workspace admins can now view, manage, and disconnect apps that are connected to individual users in the workspace.

You can now create a reel directly from a layout within an insight. Simply create a new layout by pressing ➕ from the insight toolbar, drag your highlights into one of the columns, and click Add to reel.

Additionally, when adding multiple references to an insight from a canvas view, they will be automatically formatted into a two or three column layout, ready for presentation without any extra effort.

We’ve simplified how references appear, making it easier to create engaging insights. You now have more control over what information you surface to your team in a reference; ensuring you can create the most engaging consumption experience. By default, references won’t show project name and creator properties.

You can now create groups to combine related content on any canvas view when affinity mapping to visually separate clusters of notes, highlights, or insights.

Once a group has been created, you'll be able to rename, resize, and move it freely around the canvas!

We’ve made a significant improvement to how references behave in Dovetail. Adding a reference to an insight will now create a point-in-time snapshot of the object, so that if the underlying data is modified or deleted, it will remain unchanged.

You can now be assured that the content within your insights is just as you intended them to be, even if the original has been modified.

Additionally, this change also brings faster loading times for your insights and quicker search results!

Dovetail now automatically displays published insights in folders, making it easier for your team to discover and engage with the most relevant content. You can search, filter, and share directly from the new published insights view in folders!

Create insights faster with more confidence using insight templates for highlight reels, reports, project summaries, and more! Help your team standardize their work by creating your own workspace insight templates, or get inspired with our Community templates.

Give your efficiency a boost and stop jumping between tools with this new update to our Slack integration. You can now easily create notes right from where you're working with our Slack shortcut.

Embed playable highlights wherever your team is. When sharing a highlight, your team will be able to play the video right from the tool they are in. We now support in-line video playing for Slack, Notion, Microsoft Teams, Confluence, Jira, and Trello.

We’ve introduced a new way to help you easily get back to projects and folders that you've saved, navigate to those you've recently edited, or find what you've recently viewed.

Start your learning journey today! Explore our curated courses, tutorials, best practices, and activities to deepen your customer understanding with Dovetail.

Easily control who has access to people data in your workspace. Admins can now choose to open their people database up to every one in their workspace, or lock it down completely. Previously, only admins, managers and contributors could be given access.

Video and audio files can now be automatically transcribed on import. Once enabled, selected files will be automatically queued for transcription using auto-detect.

Transcription is now available in over 40 languages, including newly added dialects. Simplify the process with auto-detect recognition of spoken languages in your audio.

We have have made it easier for admins to navigate authentication and security settings. All authentication settings like SSO and SCIM now sit under their own section, instead of being piled in with security.

Keep your team engaged and your workspace organized with pinned folders. Managers now have the ability to pin projects and folders to the top of the projects page for quick access across your workspace.

Now you can embed more of your favorite tools into notes and insights by pasting a URL. Embeds remain dynamic so you can maintain a single source of truth with full traceability. Links requiring authentication are currently not supported, but we hope to add this capability in the future.

This improves how you and your team consume highlights and engage with findings in Dovetail. Now, when a highlight link is shared and clicked outside of Dovetail, the user will enjoy a focused window experience to consume the highlight, instead of being taken to the transcript and raw data.

We’ve rebuilt folders and the projects directory to help you more easily organize, share, and find your projects.

We’ve rebuilt folders and the projects directory to help you more easily organize, share, and find your projects.

Bring your research where your team works. Share findings from your repository. Get updates about changes to your projects. Receive comments in real-time — all via Microsoft Teams.

Easily share objects and invite new users across Dovetail with updated share controls. The new experience makes it easier to share and invite new users to Dovetail and provides more context on what’s being shared.

Reels for insights recently got the ability to re-order highlights to help you create more engaging videos. We heard your feedback and we’ve now added the same support for your tag pages!

This advanced feature lets you export a project as JSONL files. This lets you take everything you’ve entered into Dovetail and do whatever you want with it. Run it through a Large Language Model (LLM), feed it into your own analytics tooling, or modify it to fit whatever need you have.

Set up your insights hub quickly—now Docs, Sheets, and Slides can be imported directly into Dovetail from Google Drive. Analyze and store all your data in one place.

Build confidence with evidence-backed roadmaps by sending your Dovetail insights and highlights to Productboard. A note will generate with your research content and a link back to Dovetail.

Make your workspace your own by specifying your workspace’s domain. For example, acme.dovetailapp.com. Available to customers on all paid plans.

Now you can string together highlights from any project under any tag, and reorder them to create one powerful video. Connect your research to tell an impactful story and embed reels in insights.

Bring valuable desk research into Dovetail. Now you can upload your files, highlight, tag, synthesize, and add findings from documents to insights. We support document analysis for PDF, Microsoft Word, Powerpoint, Keynote, and Apple Pages.

Admins no longer need to manually manage access controls and add users individually. Save time and grant user groups permission to folders, projects, and workspace tag boards and field groups. Available for business and enterprise customers.

Import Teams recordings and files from OneDrive and Sharepoint directly into Dovetail. Connect your Microsoft account to streamline your workflow and analyze everything in one place.

Level up your research practice with over 100 templates from leading teams like Kickstarter, Maze, and more. Explore and try project templates and tag boards to suit virtually any research goal.

Connecting themes across projects just got more intuitive. Previously known as extensions, now you can find, create, and manage them within your project.

Connect Dovetail to your Notion workspace and bring research to where your team is. Get a rich preview of your Dovetail insights, highlights, and more when you paste a link in Notion.

Keep all of your findings in one place by embedding Maze reports and graphs in Dovetail. Generate previews and quickly gather context for your insights.

Seamlessly connect Dovetail into your workflow to keep stakeholders up-to-date. Now, you’ll get a more detailed view of your notes and insights when you link them in your Atlassian tools.

Customers on our team and business plans can control access for individual folders as well as projects. Restrict visibility for users, control who can view, edit, and manage both the folder and its projects.

Reposition the tag menu as you go. Access your tags faster and keep it from covering important parts of your notes.

Track how your insights have landed with real-time likes, viewer read receipts, and more detailed engagement metrics.

We’ve made the editor toolbar simpler and more powerful to make formatting insights a snap. Embed up-to-date content, rearrange it with new layouts, and highlight important points for your team.

Save your team from digging through messy projects. Declutter your sidebar by grouping, hiding, and reordering views instantly.

We’ve made tagging more efficient by adding your recently used tags at the top of the tag menu.

Protect your customers’ data without the manual work. Set and customize retention periods to auto-delete your original videos without losing the video highlights. Available for Enterprise customers.

We’ve simplified our global navigation so now the things you use day-to-day are simply one click away!

See canvas layout from your teammate’s point of view! Click their Avatar and track their movements to easily collaborate and get feedback. Plus, now you can search directly in canvas to find what you’re looking for.

Tag tens or hundreds of notes at once to speed up your high-volume feedback analysis. Search content within a note, select one, many or all; and we’ll do the tagging for you.

Now you can embed your favorite tools into notes and insights by pasting a URL. Embeds remain dynamic so you can maintain a single source of truth with full traceability. Links requiring authentication are currently not supported, but we hope to add this capability in the future.

Navigating between feedback just got a whole lot easier with side panel. Now you can preview and jump between notes and feedback without opening a new tab (or 10).

Now you can follow Collections to stay up to date with work you care about. Keep your most important findings accessible by pinning key files and stories to the top of a Collection.

Gain a birds-eye view of your org’s research output with workspace analytics. Track the number of projects, insights, stories, tags, and more, created each month and uncover trends in your research velocity.

Let your taxonomy evolve as your research accumulates. Now you can move project tags to any extension. And, when you’re ready to consolidate and update your global tags, you can move them from one extension to another in just a few clicks!

Organize your Stories, Collections, and content within Collections. Sort your content alphabetically, by date created, or by date updated to find the insights you need.

Now you can take a closer look at your research. Click the zoom button at the bottom of your files to see your research reports or presentations up close.

Make images a more manageable size, enjoy easy link pasting, and more with our latest changes to the editing experience.

Now you can slice and dice your chart data to identify patterns. Filter by round of research, demographic, or tag to uncover more insights from your usability tests and customer interviews.

Import a folder of research files and we’ll automatically assign them Topics based on your existing folder structure. Files nested within multiple folders will get multiple Topics, so your existing folder structure can bootstrap your Topics taxonomy.

We’ve improved how you view, access, and engage with your notifications in the product. You can now access your notifications directly from the notification bell on the top right of the screen.

Story metrics let you see who, how, and when people engage with your findings, giving you confidence that they’re reaching the right people.

Collections are places to put Stories and Files. Remove the clutter by creating distinct boundaries between products, personas, or customer segments. Stakeholders now get a clear place to start and confidence that everything they need is in one place.

Select "Duplicate" from the actions ••• menu when viewing a story. The story contents will be duplicated, without bringing views, likes, page comments, or inline comments. This will save you tons of time replicating the story formats that you use regularly!

Structure your data at lightning speed and set up new views faster than ever before, by editing field properties in bulk. Simply select notes or insights within a view, and click the <b>Edit fields</b> button in the bulk actions menu to add a new field or edit existing fields’ properties.

Upload multiple files, or folders of files, including files in sub-folders. Click the import button and then select "upload folder" or just drag-drop to see it in action.

Topics are like Twitter hashtags that can be applied to stories and files. Find relevant content fast. Explore existing research by topic and avoid redoing work. Connect similar findings to see the full context.

Make text bigger in canvas with text headings. Organize your notes, highlights, or insights, create summaries as you go, and and clearly label affinity mapped themes.

Find and insert a specific page from a file into your story. When reading through any document, you can now use the “Add to Story” button in the top right of the page to insert that specific page into your story. Readers of your story will see that page preview and be taken straight to the referenced page.

In addition to the previous 28 languages, you can now transcribe conversations in Japanese, Korean and Mandarin!

Find content deep within your files. Dovetail now searches the contents of all your repository documents, and will take you straight to the relevant page. When searching, we’ll show you the page number and preview of pages from documents that matched your query. We’ll also link you straight to the page! Too easy.

Analyze and synthesize your data in ways that suit you and your research! Affinity map highlights, group insights by criticality, or analyze usability testing data in a table. All this and more can be done by viewing your notes, highlights, and insights in your choice of board, table, list, grid, or canvas layout.

Instead of storing research content from different sources in various tools, they now have one accessible home: Dovetail. Whether it’s qualitative research reports, quantitative data reports, or even whitepapers, you can now store, share, and engage with all your files in one place.

Bring your research where your team works. Share findings from your repository. Get updates about changes to your projects. Receive comments in real-time — all via Slack.

Uploading and interacting with files in Dovetail just got easier! Instead of wrestling with files, you can now preview files in a note, story, or insight and share a link to that preview.

It’s time to tidy up that Projects page! Filter out archived projects, quickly access project actions on hover and bulk move projects to easily reorganize folders. Admins can pin projects across their workspace allowing them to spotlight important projects in one click.

Why waste time and effort trying to remember special transcription terms like company names and industry jargon, when we can remember them for you? Custom vocabulary is now automatically saved for future transcriptions. You can edit these any time from project settings, and admins can also add custom vocabulary in workspace settings for use across all projects.

You can now receive notifications for things that matter to you in Dovetail! You can also control if you want to receive the notification by email or only in Dovetail.

There’s a new way to get your whole team involved in consuming research outputs. Stories allow you to create beautiful, engaging, cross-project reports with evidence and multi-column layouts. Track the impact of your stories with read receipts, likes, and page views. Get your whole team involved with comments, and quickly get back to what you were working on with the Recent tab.

Stakeholders can easily discover research with the new Explore page. A popular feed showcases the most engaging stories and insights in your workspace. Admins can create your own custom saved feeds to help everyone follow along with the latest research topics.

Ever run interviews with multiple participants or an entire panel? You can now add multiple participants to people fields to easily track, manage, and understand every participant.

Easily update your people table without adding duplicate data. When importing people from a CSV, choose whether to keep, discard, or ignore duplicates.

It’s now easier than ever to kick off new projects with templates for Customer interviews, Usability testing, and NPS response analysis. Dovetail-made templates are a great way to learn how to use Dovetail to analyze and synthesize different types of research.

Improve segmentation and search by capturing consistent data on your notes, insights, and people with single and multi select fields. Any existing field can be migrated to a select field for easy standardization and consistency. Customize the colors of each option for easier visual comparisons.

Introducing a new way to get your whole team involved in consuming research outputs. Stories allow you to create beautiful, engaging, cross-project reports with evidence and multi-column layouts. Track the impact of your stories with read receipts, get your whole team involved with comments, and quickly get back to what you were working on with the Recent tab.

You can now transcribe conversations in 28 languages including Arabic, Danish, Dutch, Hindi, Russian, Swedish, and more!

Ever wished you could import Google Meet calls and other files directly into Dovetail? Now you can! Connect your Google Account, and import customer interview recordings, photos from workshops, PDFs, spreadsheets, and more – it's now easier than ever to build a centralized research repository.

You can now easily see all the interviews a participant has taken part in. When you link a participant as a speaker in a transcript, that note will automatically appear in the person’s profile. We recently also added the ability to link Users as speakers in transcripts.

Bring a splash of color and personality to your participants by creating profile pictures for People! You and your team can also create customized and fun profile pictures to use in Dovetail.

We’ve updated our OpenID Connect integration to support IdP-initiated SSO flow for Okta. This will allow you and your team to launch Dovetail directly from your Okta dashboard.

Forgot to list a key word when transcribing an interview? Now you can simply find and replace words and phrases in any note, tag, insight or project readme, straight from the editor toolbar.

Make Dovetail’s home page feel like your team’s home for research! Admins can now change the layout, content, and look and feel of the workspace home. Available on Analysis + Repository and Enterprise plans.

Make your video highlights more accessible and easier to present with subtitles.

Missed a letter or a word when tagging? Now you don’t have to delete the highlight and start over. Just click into the highlight and resize it using the drag handles at either end.

We’ve moved the navigation bar to the top so you can search and create projects from anywhere, and freshened up our color palette.

Workspace admins can now set a custom color to theme your workspace. Feel more at home in your workspace by theming it to your team’s color!

Set the video thumbnail for each note and effortlessly navigate within a video with timestamp previews.

Your research participants can now be attached to notes and insights, providing traceability and the ability to search and filter by custom demographic information.

Foreign language transcription is now available! Transcribe conversations in Spanish, German, Portuguese, and French and you’ll receive a full transcript back in native language.

We’ve added new project icons to the range and given the old ones a face lift. Now, you can choose from 36 different research-themed icons to identify your projects.

Import your latest meetings directly to Dovetail in a few clicks, and go from a Zoom meeting to an editable and accurate transcript in minutes.

Video highlights and transcription in Dovetail is now even better, with highlight reels, highlight download, custom vocabularies for transcripts, and more.

Inline comments are now available across notes, tags, insights, and the project readme. Simply select the text you wish to comment on, and start a conversation.

We’ve improved our Zapier integration with updates to the New Insight trigger, and introduced two new triggers for projects.

We’ve made it easier for you and your stakeholders to say up to date with your research findings. Easily subscribe to projects to receive emails about new notes, insights, tags, and highlights.

Say goodbye to complex video editing software. Just upload, transcribe, tag, and share. Experience a new way to tell stories with your research.

We’ve made it possible to minimize notes, tags, and insights to keep them at hand as you move across Dovetail.

Since 2017, Dovetail has grown to an 11 person team with hundreds of customers, all with no external investment, and no sales or paid marketing. Now we’ve raised $4m to accelerate.

Now you can copy and move your research data between projects to help reorganize your work.

Fields are now available on your insights. Easily categorize and retrieve research findings in search by filtering with fields.

We’ve renamed Discover to Home to make it more similar to what people are used to in other products, and shipped some small features to make Dovetail more relevant to you.

We’ve made a number of updates to improve usability and performance, and made workflows like bulk editing and merging tags with drag and drop easier.

We’ve released a new feature called fields for you to include structured data in your notes. There are loads of fields to pick from including date, email, NPS, number, phone, text, and URL. Open a note and click + New field to get started!

We’ve released two new features that make it even easier to collaborate with the rest of your organization on research data and insights – @mention people with an @ symbol to tag them in your data and insights, and post comments to start a discussion.

Filter, sort, and manage all of your highlights in a new spreadsheet-like view. Click Highlights in a project to try it out.

Our new Extensions feature introduces support for global tags, so you can now create tags and use them across multiple projects.

We’ve completely redesigned how search works. Now there’s no need to remember exact project titles, group names, and tag names to filter using a convoluted search syntax.

Our new Discover feature displays a feed of recently published insights from researchers across all projects in the workspace. Insights you haven’t read yet have a red dot in the top right.

Our new modal dialogs, horizontal formatting toolbar, resizable tag gutter, full width mode, and editable toggle switch make navigating in Dovetail even faster.

Multiple boards introduces another level of hierarchy in projects and gives you a new way to organize your data. Kinda like sheets in a spreadsheet.

We’ve overhauled charts inside a project with three beautiful new visualizations, new metrics, hover tooltips, shiny animations, and improved legend usability. Check out the blog post to learn more!

You might see a few more yellow boxes around Dovetail. These are new contextual help panels we’ve added to every core page to help new users find their feet! Just click ‘Dismiss’ to hide them.

You can now set people as Admins, Users, or Viewers at the workspace level. Admins can manage the workspace and edit content, Users can edit content, and Viewers only have ‘read-only’ access to all projects.

Projects now have a readme – a place for you to provide an overview of your project for newcomers. Add your goals, hypotheses, research plan, or any other information. In a project, click the project title to edit the readme.

Insights public access is here! Share published insights with people who don’t have a Dovetail login, for example clients or stakeholders. All you need to do is just share a link.

We’ve built a new highlighting interface to address longstanding pain points like adding multiple tags in one go and browsing by groups. We’ve also rewritten the way highlights work. Now you can copy, pase, undo, and redo highlights, and the whole experience should feel snappier.

You can now belong to multiple workspaces at once without needing a separate user account. This new feature is great for agencies / consultants who work with multiple clients and want to keep everything separate.

You can now customize the allowed email address domains for domain-restricted sign up. Click Settings in the sidebar to manage domain-restricted sign up and allowed email domains.

Dovetail now supports multiple admins which means more than one person can manage users in the workspace. As an admin, click Settings in the sidebar, then Users to manage who’s an admin.

Summarize user research insights with embeddable references, present insights on the big screen with our new presentation mode, and share your findings with stakeholders and clients with share via email and public access.

In February 2019 we will be releasing a new insights experience which will replace the existing insights feature. You’ll be able to choose to migrate your insights to these new insights, or to tags, depending on what suits you best.

We’re thrilled to introduce you to the new version of Dovetail! We’ve been working hard on creating intuitive navigation and terminology, an improved highlighting experience, and new features like templates and project categories.

Organize and sort your projects into custom categories on the projects list. This is useful if you have lots of projects and need to group them by team, department, method, or status!

Create shared project templates for you and your teammates to start from! Click + New project to create a template, or convert an existing project to a template via the project Actions (···).

Accidentally deleted a note, tag, insight, or group? Now you can restore them for up to 30 days. Open the project Actions (···) then click ‘Recently deleted…’ to restore deleted stuff.

You can now manage team and individual user access to projects with four access levels. This feature is available on all plans except Starter. Open the project Actions (···) then click ‘Manage access…’ to get started!

Stream audio and video inline with play, pause, and seek controls. Please note we currently we don’t do any compression for media streaming, so let us know if you run into issues!

Copy and move single notes, tags, and insights from the actions menu or select multiple on the board to copy or move them all at once. Cross-project operations coming soon!

Not a fan of keyboard shortcuts? Our new editor toolbar gives you buttons to format your content and insert headings, lists, images, files, links, and more.

We’ve been working on a few files-related things, including adding the ability to paste images directly from the clipboard. Enjoy!

Our new user onboarding experience helps people set up their account and briefly explains the key concepts of Dovetail like projects, highlights, search, and more.

Archived projects are now read only, so you’ll be able to ‘lock a project down’ after it’s finished to prevent anyone accidentally making changes.

You can now add images, audio, video, and other files to notes, tag descriptions, and insights! Just drag and drop files from your computer into the editor. You can even drop multiple at once!

Full-text search is here! Search all of your notes, tags, insights, and highlights across projects. Refine your results with our powerful new query language, DQL.

Notice something different? We thought it was time for a lick of paint! Our navigation and design updates give you more space for your content and new ways to express yourself with color.

We’ve released an updated Zapier App with five new triggers and two new actions, along with more configuration options. Read the blog post for more information or visit Zapier to check it out!

Play around with the three available metrics, group roll-ups, and filters. Open a project, then click Charts to get started.

Automatic sentiment analysis is here! Dovetail will now automatically analyze the sentiment at the sentence-level on content you import via a spreadsheet, Zapier, or a feedback form.

Our new charts feature helps you measure changes in user feedback and research over time. To get started, open a project, then click Charts near the top left of the screen.

We’ve created a new Slack Workspace for Dovetail users to find help, share tips, give us product suggestions, and learn from others.

We’ve added basic support for links. Paste a URL and hit spacebar to turn it into a link. Open links by right clicking and choosing ‘Open in new tab’. Stay tuned for more improvements over the coming weeks!

We’ve made it easier for you to quickly analyze multiple notes. When a note has at least one tag, there’s a new button to move the note to a different group and show the next one.

Now anyone with a verified company email address can join your team when they sign up. This makes it much easier for colleagues to join you on Dovetail without having to invite everyone individually! Enabled by default, this can be turned off in team settings.

It turns out researchers love indented lists because we got a LOT of feedback about our editor not supporting them. Now you can use the TAB key to indent list items and Shift + TAB to outdent.

Love spreadsheets? Great news! You can now import research data from a spreadsheet and export your highlights to a spreadsheet. To import, click Import → Create notes from a CSV file. To export, click the More menu → Export to CSV.

Not a fan of our purple default photo? Visit your profile page to pick a new one.

Today we’re introducing groups, drag & drop reordering, and a new Trello-like board view. Pick up notes, tags, and insights to rearrange and organize them, and switch between a list or a board.