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Make sense of your data

There is so much customer data - interviews, support requests, surveys, calls, NPS, PDFs. If you're building something, you know that hidden in that data are the insights you need to make better products. Learn how to use projects to surface key moments and understand trends in your data.


Articles

Projects

Projects

Projects are the main containers for housing related data in Dovetail.

Last updated10 January 2025

Import data to projects

Import data to projects

You can import text, images, audio, video, tables, transcripts, and more!

Last updated21 January 2025

Edit data and transcripts

Edit data and transcripts

Edit and update how your data is formatted in your project.

Last updated19 December 2024

Highlight and tag data

Highlight and tag data

Connect your findings by highlighting key moments and grouping them under tags.

Last updated6 January 2025

Channels

Channels

Take control of customer feedback and identify patterns before they become problems.

Last updated22 January 2025

Contacts

Contacts

Contacts is where you can store, track and manage participants.

Last updated22 January 2025

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