Highlights and tags

The power of Dovetail lies in highlighting and breaking down key information in text, documents, or video transcripts. These highlights can be grouped under tags, embedded, and shared in insights to connect your findings back to the raw data collected.

Highlights made in transcripts from video and audio content create individual, searchable clips. These clips are a powerful way to share stories about your research and bring your customers into the room.

You can surface information in your data by highlighting text in data added to a project. This could be text in transcripts created from a customer call or documents like industry reviews, presentations, or academic papers.

• To create a highlight, select a section of text in a note and select Highlight from the action menu.

• If you’re a power user, you can quickly create highlights by selecting a section of text and then pressing Tab on your keyboard to cycle through the action menu.

At this time, highlights in a document cannot be resized once they’re created. If you need to make any changes, you must remove the highlight and create it again.

With magic highlight, Dovetail will automatically highlight your note content. To do this, simply open the highlights tab in the note sidebar and press Suggest.

Automatically apply tags to suggested highlights

Suggested highlights will automatically classify and group highlights using your existing project tags. Create new tags based on the themes you care about tracking, and they’ll start being used on suggested highlights. Over time, as the tag is applied to more highlights, it will become more accurate in recognizing when to apply it.

Learn more about tags →

Approve and reject suggestions

Approving or rejecting suggested highlights can be done by clicking on the suggestion and pressing Accept or Decline.

When hovering over the accept button, you'll also see a generated reason why the suggestion was made!

You can quickly view all highlights within a note from the note sidebar. Simply open the highlights tab by pressing the highlight icon on the right-hand side of a note. Here, you'll see all highlights in the order that they appear on the note.

Clicking on a highlight in the note sidebar will scroll the note to the relevant section of the note content.

You can adjust the start or end position of your highlights by clicking on the highlight and moving drag handles.

Once you've started creating highlights on notes with video or audio files, you'll see a new tab appear above the video/audio player at the top of the note titled Highlights only. Navigating to this tab will present you with a condensed version of your video/audio that contains only the highlighted sections.

You can also download and share this video to others. To do this, select Download from within the video player.

You can quickly share a highlight with your team while reviewing your note data.

• To do this, click on your highlight and select Share.

• From there, select the Copy link to highlight and share this link in Slack, Teams, Notion, or other available tools for others to preview.

Utilize tags to group related highlights. A single highlight can have one or many tags associated with it, and a single tag can have many highlights associated with it.

Tags can be created from two places:

• Within a note: Drag over a section of text within a note, and select Tag from the action menu. From there, you can create a new tag to group your highlight under.

• On a tag board: By opening a tag board, you can create a new tag by pressing + New tag from any group within the board.

I'm not able to highlight and tag my note. How can I fix this?

There may be a few reasons for this!

1. Your note may be locked from editing. The ability to edit a note can be toggled on/off in the top right corner of the note page.

2. You may not have the right workspace role. Reach out to your workspace's admin to update your access to Manager or Contributor to edit project work in the workspace.

3. You may not have the right project access to edit the project. Check the project's Share settings to review your access and reach out to someone with Full access to update your access.

Can I use magic highlight to surface suggested highlights on files like a PDF document?

At this time, magic highlight will only suggest highlights on transcripts and text. You will not be able to suggest highlights on file documents such Word or PDFs.