Get Dovetail free

Blog

Latest Customer stories AI Best practice Inspiration Product updates Team and culture Tips and tricks

Other resources

Help center Events

Understand the humans in your data, with AI-powered contextual chat

Beyond search—have a conversation with your customer data with contextual chat, Ask, and more

Channels—product feedback made simple for PMs

Dovetail 2025 Spring Launch—your customer intelligence platform gets smarter

Building Recruit—the inside story of Dovetail’s recruitment tool

Dovetail + Slack: Bringing customer insights closer to where teams work

Dovetail in the details: 19 updates to help teams build a single source of truth for customer feedback

Seamlessly purchase Dovetail via AWS Marketplace

Instant insights, infinite possibilities.

Instant insights, infinite possibilities.

Introducing Dovetail 3.0—new products and features to unlock customer centricity org-wide

How Dovetail uses Channels to ensure customer feedback is at the heart of product decisions

Introducing Recruit—lightweight CRM and recruitment

Introducing Dovetail’s new look—how we redesigned our interface for ease of use and simplicity

Ask Dovetail: A hackathon project that turned into the future of how teams consume customer insights

Dovetail is now ISO certified—here is what it means for you

Dovetail in the Details: 18 updates to analyze data fast and manage your insights hub with ease

The next evolution of Dovetail magic: new and improved features for instant analysis and driving action

The insights that built channels

Introducing Channels

Welcome to Dovetail’s season of magic

Just like magic: Dovetail’s newest features are here

Dovetail retro: our biggest releases from the past year

Dovetail in the Details: 21 improvements to influence, transcribe, and store

Engaging insights in minutes: launching five new features to speed up analysis

Built to scale: introducing video blurring plus four more features for security and collaboration

Dovetail in the details: 24 improvements to automate, tag, and share

Stakeholder buy-in at every step, now with AI-powered summaries

Uncover themes faster than ever in canvas, now with AI clustering

Insights where you work: connect Dovetail with 8+ tools like Notion, OneDrive, and Productboard

Dovetail for documents: unlock the power of desk research with document tagging and highlighting

Introducing the Dovetail community

Dovetail in the details: 17 ways we’ve improved your experience

Insights from anywhere: flex your projects with views, layouts, and a customizable sidebar

Speed up your tag game: three features for quick and accurate tagging

Dovetail in 2023 blog cover image

Dovetail in 2023 blog cover image

Dovetail in 2023: visualizing our versatile and efficient product

Dovetail in the details

Dovetail in the details

Dovetail in the details: 23 product improvements to lift your experience

Power up your projects: five new features to make self-service a breeze

Set up and adjust your retention period

Set up and adjust your retention period

Privacy without pain: custom data retention is here

New features to speed up analysis when customer feedback feels like a firehose

Quantify the impact of research with analytics

Give stakeholders what they want: more charts

Health is wealth: We’re HIPAA ready

It’s playtime: make your data dance with affinity mapping

Now you can store, reference, and share all of your files in Dovetail!

Product Releases: Dovetailers discuss what’s coming in Q1

Powering your organization’s home for research, at scale

Animated loop of all the languages we offer.

Animated loop of all the languages we offer.

Going global – transcription now available in 28 languages

Up close and personal with new Dove-atars

A fresh look with new navigation and custom theming

Illustrated hero of AICPA SOC badge

Illustrated hero of AICPA SOC badge

Dovetail achieves SOC 2 standard for security, availability, and confidentiality

A placeholder image used for blog covers.

A placeholder image used for blog covers.

Jumpstart your research journey with our new Analysis plan

Illustrated hero of the Dovetail integration for Zoom meetings

Illustrated hero of the Dovetail integration for Zoom meetings

Easily import Zoom meeting recordings to Dovetail

Illustrated hero of highlight reels

Illustrated hero of highlight reels

Remix your research with playlists on tags, custom vocabulary, and more

Illustration of a hammer

Illustration of a hammer

Our commitment to performance and reliability

Illustrated screenshot of inline comments in Dovetail

Illustrated screenshot of inline comments in Dovetail

Inline comments: Plan, discuss, and provide context on research

Zapier updates: Insight & Project triggers

Hero screenshot of project notifications

Hero screenshot of project notifications

Stay in the loop with project notifications

Hero image for video highlights and transcriptions.

Hero image for video highlights and transcriptions.

Introducing a new way to tell stories – with video and transcription

Feature screenshot of minimizing notes, tags, and insights in Dovetail

Feature screenshot of minimizing notes, tags, and insights in Dovetail

Maintain context: minimize notes, tags, and insights

Hero illustration of copy and move in Dovetail

Hero illustration of copy and move in Dovetail

Copy and move notes, tags, and insights between projects

Fields on insights hero illustration

Fields on insights hero illustration

Categorize research insights with fields

Illustrated screenshot of the new home screen in Dovetail.

Illustrated screenshot of the new home screen in Dovetail.

Renaming Discover to Home and making it more relevant

Illustrated screenshot of the new highlighter menu in Dovetail.

Illustrated screenshot of the new highlighter menu in Dovetail.

Improved tagging, bulk editing, tag merging, and performance

Illustrated screenshot of fields on a note in Dovetail.

Illustrated screenshot of fields on a note in Dovetail.

Capture structured data on notes with fields

Illustrated screenshot of comments in Dovetail.

Illustrated screenshot of comments in Dovetail.

Collaborate on user research and insights with @mentions and comments

Illustrated screenshot of the highlights view in Dovetail.

Illustrated screenshot of the highlights view in Dovetail.

See all of your highlights in a spreadsheet-like view

Illustrated conceptual diagram of workspace tags.

Illustrated conceptual diagram of workspace tags.

Create global tags that span across your workspace

Illustrated screenshot of new search improvements in Dovetail.

Illustrated screenshot of new search improvements in Dovetail.

We’ve overhauled search and now it’s better than ever

Illustrated screenshot of the new Discover feed in Dovetail.

Illustrated screenshot of the new Discover feed in Dovetail.

Stay on top of new insights across the org with Discover

Illustrated screenshot of new modal dialogs in Dovetail.

Illustrated screenshot of new modal dialogs in Dovetail.

Better navigation and layout options in Dovetail

Illustrated screenshot of multiple boards in Dovetail.

Illustrated screenshot of multiple boards in Dovetail.

Add more hierarchy in a project with multiple boards

Illustrated screenshot of the radar chart in Dovetail.

Illustrated screenshot of the radar chart in Dovetail.

Visualize your user research with our new pie chart, treemap, and radar chart!

Illustrated screenshot of global access.

Illustrated screenshot of global access.

Set global user access roles to control permissions

Illustrated screenshot of project readme in Dovetail.

Illustrated screenshot of project readme in Dovetail.

Describe your project with our new project readme

Illustrated screenshot of Insight public access.

Illustrated screenshot of Insight public access.

Share published insights with people who don’t have a Dovetail account

Illustrated screenshot of multiple workspaces.

Illustrated screenshot of multiple workspaces.

Switch between multiple workspaces using a single user account

Illustrated screenshot of insights.

Illustrated screenshot of insights.

Summarize and share research findings with insights

Illustrated screenshot of the new Dovetail interface.

Illustrated screenshot of the new Dovetail interface.

Meet the new Dovetail: updated navigation, features, and logo

Illustrated screenshot of managing access in Dovetail.

Illustrated screenshot of managing access in Dovetail.

New access controls help you manage who can view and edit research projects

An image of a magnifying glass over a laptop keyboard.

An image of a magnifying glass over a laptop keyboard.

Announcing full-text global search with querying

Illustrated screenshot of images and files in Dovetail.

Illustrated screenshot of images and files in Dovetail.

Dovetail now supports images and files with drag and drop

Illustrated screenshot of sentiment analysis in Dovetail.

Illustrated screenshot of sentiment analysis in Dovetail.

Announcing automatic sentiment analysis at the sentence level

Illustrated screenshot of charts in Dovetail.

Illustrated screenshot of charts in Dovetail.

Our new charts help you measure your tagging over time

Use our Zapier integration to import data from over 750 apps

© Dovetail Research Pty. Ltd.

Terms Privacy Policy