Back

A Balancing Act: Mastering customer feedback


[WHO] Anahita Jamshidi Fard Sarah Burton Tamara Paulin Dr. Fatima Kamali


[WHEN] 1:00PM - 1:00AM UTC


[WHERE]


Join us for an engaging in-person panel discussion hosted by Dovetail on Tuesday, July 23rd at 5:00 pm at our Surry Hills office in Sydney.

Join us for an engaging in-person panel discussion and mixer

This is a past event.

​Schedule:

  • ​Small bites and networking | 5:00 - 6:00 pm

  • ​Panel | 6:00 - 6:45 pm

  • ​Q&A | 6:45 - 7:00 pm

  • ​Group photo and more social time | 7:00 - 7:30 pm

​The event will feature a 45-minute discussion followed by a 15-minute Q&A session, exploring the role of customer insights in product research and management.

​Hear from industry experts including Tamara Paulin from Canva and Dr. Fatima Kamali from Transmax, as they share their experiences and strategies for balancing customer feedback.

​Enjoy small bites and networking opportunities before and after the panel, and take away valuable frameworks and next steps to enhance your own research practices.

  • ​Moderator: Anahita Jamshidi Fard, Senior Researcher at Dovetail

  • ​Panelist: Tamara Paulin, Senior User Researcher at Canva

  • ​Panelist: Fatima Kamali, PhD, Senior User Experience Researcher at Transmax

  • ​Panelist: Sarah Burton, Lead Product Designer at Dovetail

*Note that panelists' views are their own

More events

Office hours: Ask me anything

[Who] Dan Smith Teddy McLean Kelsey Rogalski

[Where] Online Zoom

Turn customer feedback into product innovation

Try Dovetail freeContact sales

Platform

Explore outlier

Inspiring content for product-obsessed people ↘
Log inTry Dovetail free
© 2025 Dovetail
Trust centerTermsPrivacy