Analyze data in minutes, not hours
Turn videos, docs, and surveys into shareable customer insights. Dovetail’s AI is your competitive edge in making customer centric decisions, fast.
Understand your customer in an instant
Dovetail instantly uncovers insights across every customer touch point. From sales calls to surveys, usability tests to market reports, let AI do the hard work while you focus on your next big innovation.
Dovetail instantly reduced my workload from 100 hours down to 10 to share out customer insights.
Eric Liu
Product Manager
Transform data to insights in minutes, like magic
No more wasted hours on piles of post-its and endless whiteboarding. Let our AI-powered magic features instantly uncover valuable insights for you.
Magic transcribe
Ditch manual note-taking with audio and video transcription in over 40 languages.
Magic summarize
Get accurate timestamped summaries of video calls, documents, and more.
Magic highlight
Dovetail automatically highlights and tags key moments in video and audio recordings.
Magic cluster
Save hours of time with instant classification of highlights across multiple conversations.
Magic insight
Dovetail's AI will instantly draft insights for you to review and share with your team.
Since using the AI analysis features, my time per interview has gone down by about half. Kudos, Dovetail!
Ali Moody
Senior Product Designer
You can have compliance and AI with Dovetail
Stop wasting hours protecting sensitive data. Instantly blur video, remove audio and text with magic redact. Rest easy knowing that your data is never used to train our AI models.
Channels
Take control of customer feedback in minutes
Channels uses AI to automatically transform mountains of support tickets, NPS scores, and more into trends and insights that uncover patterns before they are problems.
See trends as they happen
Visualize emerging themes in your customer feedback over time.
Receive instant insights
AI-powered summaries give you the tl;dr, and show how things change over time.
Tailored just for you
Control themes by merging, splitting, and adding new ones.
Channels has helped us uncover important themes for improvement in customer feedback without going through tens of hours of manual analysis.
Rody Van Vianen
Senior Product Marketing Manager
Drive innovation with AI-powered customer insights
Instantly share insights into your customers that inspire action, without wasting valuable time.
Ready to instantly understand your customer?
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