Channels is a new way to transform feedback into powerful insights. Uncover trends, predict issues, and build products people love.
Customer
Impressive selection of music across genres. Yet, frequent ads disrupt the listening experience, even when paying for the premium subscription.
12:15 PM
May 19, 2024
Customer
The app crashes frequently, especially during playlist creation. Customer support is unresponsive, leaving users stranded with technical issues unresolved.
10:41 AM
June 16, 2024
Customer
Poor audio quality ruins the experience. Constant buffering interrupts playback, making it frustrating to listen. Disappointed with the lack of popular songs available.
14:10 PM
April 11, 2024
Customer
Annoyed by the excessive ads that disrupt the flow of music. The premium subscription fee doesn't seem justified with the amount of interruptions.
09:15 AM
June 5, 2024
Customer
Limited selection of genres and artists. Users seeking niche or indie music find themselves disappointed with the app's mainstream focus.
16:15 PM
Dec 12, 2024
Customer
The user interface is clunky and unintuitive. Browsing through songs and playlists feels cumbersome, hindering the overall user experience.
17:15 PM
Jan 3, 2024
Customer
Performance issues on older devices. Users with outdated smartphones experience lag, crashes, and overall sluggishness while using the app.
08:45 AM
May 03, 2024
Customer
Displeased with the lack of personalized recommendations. The app fails to understand users' music preferences, resulting in irrelevant suggestions.
11:40 AM
Jul 28, 2024
Customer
Persistent login issues prevent users from accessing their accounts. Resetting passwords doesn't solve the problem, leaving users locked out of their accounts.
15:03 PM
Feb 13, 2024
Customer
Absence of a sleep timer feature. Users miss the convenience of setting a timer for automatic playback cessation, especially for bedtime listening.
10:43 AM
May 19, 2024
Customer
Battery drain is excessive while using the app. Users report significant battery usage even during short listening sessions, impacting device performance.
09:04 AM
May 19, 2024
Customer
Intrusive notifications disrupt user experience. Users receive irrelevant or excessive notifications, detracting from the enjoyment of the app.
16:02 PM
Oct 19, 2024
Customer
The app drains data excessively. Users report unexpectedly high data usage, especially during streaming sessions, leading to bill shock.
17:05 PM
Sep 19, 2024
Customer
Song recommendations often miss the mark. Users receive suggestions that are vastly different from their music taste, indicating a flawed algorithm.
13:51 PM
Aug 10, 2024
Customer
Cross-device syncing issues persist. Users encounter difficulties in syncing their music libraries and playlists across multiple devices reliably.
13:51 PM
Nov 29, 2024
Customer
Absence of a sleep timer feature. Users miss the convenience of setting a timer for automatic playback cessation, especially for bedtime listening.
10:43 AM
May 19, 2024
Customer
Inconsistent availability of high-definition audio. Users expect consistent access to high-quality audio streaming, but it's often unavailable or intermittent.
15:19 PM
Nov 19, 2024
Customer
Inaccurate song recommendations based on listening history. Suggestions that don't align with established music preferences, leading to frustration.
14:21 PM
July 21, 2024
Customer
Poor audio quality ruins the experience. Constant buffering interrupts playback, making it frustrating to listen. Disappointed with the lack of popular songs available.
14:10 PM
April 11, 2024
Customer
Annoyed by the excessive ads that disrupt the flow of music. The premium subscription fee doesn't seem justified with the amount of interruptions.
09:15 AM
June 5, 2024
Customer
Limited selection of genres and artists. Users seeking niche or indie music find themselves disappointed with the app's mainstream focus.
16:15 PM
Dec 12, 2024
Customer
The user interface is clunky and unintuitive. Browsing through songs and playlists feels cumbersome, hindering the overall user experience.
17:15 PM
Jan 3, 2024
Customer
Performance issues on older devices. Users with outdated smartphones experience lag, crashes, and overall sluggishness while using the app.
08:45 AM
May 03, 2024
Customer
Displeased with the lack of personalized recommendations. The app fails to understand users' music preferences, resulting in irrelevant suggestions.
11:40 AM
Jul 28, 2024
Customer
Persistent login issues prevent users from accessing their accounts. Resetting passwords doesn't solve the problem, leaving users locked out of their accounts.
15:03 PM
Feb 13, 2024
Customer
Absence of a sleep timer feature. Users miss the convenience of setting a timer for automatic playback cessation, especially for bedtime listening.
10:43 AM
May 19, 2024
Customer
Battery drain is excessive while using the app. Users report significant battery usage even during short listening sessions, impacting device performance.
09:04 AM
May 19, 2024
Customer
Intrusive notifications disrupt user experience. Users receive irrelevant or excessive notifications, detracting from the enjoyment of the app.
16:02 PM
Oct 19, 2024
Customer
The app drains data excessively. Users report unexpectedly high data usage, especially during streaming sessions, leading to bill shock.
17:05 PM
Sep 19, 2024
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