Put your customer first, every time
Dovetail is the leading AI-first customer insights hub. Unlock knowledge and cultivate customer centricity across your org to drive better decisions.
The single source of truth for customer insights
Dovetail centralizes scattered customer data—analyzing it and making it searchable to fuel your design ideation, product strategy, and more.
Ask Dovetail
For instant insights, just Ask Dovetail
Bring the voice of your customer to life in Slack and Teams. Allow anyone in your org to bring the voice of the customer into every decision.
Projects
Analyze data in minutes, not hours
Dovetail uses AI to instantly uncover insights hidden in complex customer data. We call it magic, but we think you’ll call it a lifesaver.
Magic transcribe
Accurate transcription in over 40 languages—with speaker detection.
Magic summarize
Get accurate timestamped summaries of video calls, documents, surveys, and more.
Magic highlight
Don’t have time to dig through endless feedback? Dovetail automatically highlights key moments for you.
Magic tag
Don’t stress over your tagging structure, and let Dovetail’s AI create and organize for you.
Magic cluster
Save hours of time with AI classification across multiple highlights to easily identify themes.
Magic redact
Dovetail will automatically identify sensitive data, and instantly redact it.
Magic insight
Receive draft insights that you can review, refine, and instantly share with your team.
Channels
Make sense of mountains of user feedback
Rivers of feedback are impossible to keep track of. Channels uses AI thematic classification so you’re not digging through endless spreadsheets.
Recruit
Easily find who to talk to next
Search over 3 million verified consumers and professionals ready to share insights. Manage all contacts across your projects.
Built for customer insights at scale
Join the Fortune 500 and instantly scale your ability to keep the customer at the center of every decision.
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