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Dovetail Platform

Put your customer first, every time

Dovetail is the leading AI-first customer insights hub. Unlock knowledge and cultivate customer centricity across your org to drive better decisions.

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For instant insights, just Ask Dovetail

Bring the voice of your customer to life in Slack and Teams. Allow anyone in your org to bring the voice of the customer into every decision.

Analyze data in minutes, not hours

Dovetail uses AI to instantly uncover insights hidden in complex customer data. We call it magic, but we think you’ll call it a lifesaver.

Magic transcribe

Accurate transcription in over 40 languages—with speaker detection.

Magic summarize
Improved

Get accurate timestamped summaries of video calls, documents, surveys, and more.

Magic highlight
Improved

Don’t have time to dig through endless feedback? Dovetail automatically highlights key moments for you.

Magic tag
Coming soon

Don’t stress over your tagging structure, and let Dovetail’s AI create and organize for you.

Magic cluster
Improved

Save hours of time with AI classification across multiple highlights to easily identify themes.

Magic redact
Coming soon

Dovetail will automatically identify sensitive data, and instantly redact it.

Magic insight
Coming soon

Receive draft insights that you can review, refine, and instantly share with your team.

Make sense of mountains of user feedback

Rivers of feedback are impossible to keep track of. Channels uses AI thematic classification so you’re not digging through endless spreadsheets.

Easily find who to talk to next

Search over 3 million verified consumers and professionals ready to share insights. Manage all contacts across your projects.

Enterprise-ready

Built for customer insights at scale

Join the Fortune 500 and instantly scale your ability to keep the customer at the center of every decision.

Notion
Atlassian
Canva
Amazon

Let your customer lead the way

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