Projects
Talk to customers, we’ll do the rest
Turn customer conversations, docs, and user feedback into instant insights. Empower your org with customer knowledge to unlock infinite possibilities.
Connecting the world’s greatest companies to their customers
A single source of truth for customer insights
Dovetail makes it easy to centralize customer data—customer calls, survey responses, and more. Break down silos and get a holistic view of customers.
Calendar sync
As soon as a customer interview, sales conversation, or any other call ends, the recording is imported into Dovetail for instant analysis.
API
Make insights part of every workflow with our developer API. Integrate your tools, automate actions, and build on top of the Dovetail platform.
Since using the AI analysis features, my time per interview has gone down by about half. Kudos, Dovetail!
Ali Moody
Senior Product Designer
Uncover insights in minutes, like magic
With AI analysis enabled by default, Dovetail summarizes, highlights, tags, and creates insights for everything from customer calls to survey data.
Stay in control
Like a magic wand, set where you want to apply AI analysis automatically, and where you want to drive.
Summarize data
Get accurate timestamped summaries of video calls, documents, surveys, and more.
Highlight key moments
Dovetail automatically highlights and tags key moments in video calls, surveys, and more.
Identify themes
Save hours of time with AI classification across multiple highlights to easily identify themes.
Auto create tags
Don’t stress over your tagging structure, and let Dovetail’s AI create and organize for you.
Redact sensitive info
Dovetail will automatically identify sensitive data, and instantly redact it.
Auto create insights
Receive draft insights that you can review, refine, and instantly share with your team.
Easily find who to talk to next
Search over 3 million verified consumers and professionals ready to share insights. Manage all contacts across your projects. All from Dovetail!
Being able to have a source of truth and get everyone on the same page quicker is an absolute game changer
Matt Hinds
Product Manager
Customer insights right at your fingertips
Centralize all of your customer data in Dovetail and watch our AI answer your most pressing questions in seconds.
Magic search
AI-powered search results and summaries gives you evidence-backed insights in seconds.
Custom home and feeds
Surface the insights that matter most to your stakeholders as soon as they log into Dovetail.
For instant insights, just Ask Dovetail
Bring your customer to life with Ask Dovetail—the fastest way for your team to consume customer insights, directly in Slack and Microsoft Teams.
Inspire everyone in the org using the power of insights
Connect your team to customers. Align the entire organization with shared understanding and unlock the power of customer knowledge.
Insights
Bring the voice of your customer directly to your stakeholders with insights that inspire action.
Highlight reels
Create sizzle reels of customer feedback in an instant to share with the team.
Web links
Quickly share insights where your stakeholders are—no Dovetail account required.
User profiles
Stay up-to-date on the work happening across individual teammates all while managing your own projects and insights.
Customer data in, insights out
Connect Dovetail with your team's tools to create a powerful insights hub that fits seamlessly with the way you work.
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