UX Researcher & Product Consultant
Jean has a wealth of experience in the digital space, spanning over a decade. She has collaborated with enterprises and startups, with one having been acquired for $36 million. Jean's approach revolves around Design Thinking, which not only caters to the needs of users but also takes into consideration available resources and the bottom line. This approach ensures that teams and processes remain efficient and focused.
Jean has successfully led product teams and played a key role in implementing streamlined product processes across multiple companies. Particularly noteworthy are the projects initially featured on Code School, which continue to be a central feature for Pluralsight.
Led Product at Code School
Head of Product for StackPath
Innovation & Experience Designer at Walt Disney
Founder & Researcher at Product Shift
In-demand speaker for tech events since 2016, speaking on topics from Design Thinking to the UX of animation
IOT case study
ZenSpace is an IoT Startup in Silicon Valley. Their pods were manually reserved, but bookings only successfully happened with assistance. Users were completely missing the tablet on the pod's side and reached directly for the door handle. I proposed, designed, and product-managed the implementation of the centralized kiosk. There was additional functionality that managed the lights, lock, and fan within the pods as well.
Disney case study
I had the profound privilege of working as an Innovation & Experience Designer with Walt Disney Parks & Resorts Technology. We leveraged a heavily regulated Pattern Library while being directed by specific business requirements. We designed internal applications for our fellow cast members. After ideation sessions and light ethnographic research, using Axure created complex prototypes and delivered in-depth documentation to the development teams. The solution was so effective that teams as far as California reached out to join and work with us.
You can find Jean on the web at The Product Shift or via her LinkedIn profile.
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