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For customer success

Become the real voice of your customer

Build lasting relationships. Influence every product decision. All built on true customer understanding.

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Create a truly customer centric culture

You know your customers better than any one. Share that knowledge. Dovetail finds key moments in every interaction instantly, giving you the insights you need to build the best customer experience and drive real change in your org.

Build context in minutes, not hours

Dovetail automatically summarizes calls and identifies key takeaways in minutes. Instantly find past moments so you can spend more time building relationships.

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Bring customers into every conversation

Forget pitch decks and presentations—let customers do the talking. Elevate key insights to stakeholders to ensure that every decision across the org is customer centric.

Deliver exactly what your customer needs

Search across all interactions to get the complete picture. Get instant intel on motivations, pain points, and objections to craft the best experiences for customers.

Product screenshot

Build context in minutes, not hours

Dovetail automatically summarizes calls and identifies key takeaways in minutes. Instantly find past moments so you can spend more time building relationships.

Product screenshot

Bring customers into every conversation

Forget pitch decks and presentations—let customers do the talking. Elevate key insights to stakeholders to ensure that every decision across the org is customer centric.

Product screenshot

Deliver exactly what your customer needs

Search across all interactions to get the complete picture. Get instant intel on motivations, pain points, and objections to craft the best experiences for customers.

Global smart search where you work

Use Dovetail’s AI to bring the voice of your customer to life where your team works in Slack and Microsoft Teams.

AI-powered analysis

As soon as your calls are done, get instant summaries and key moments surfaced.

Seamless integrations

Instantly import every call for AI analysis . Easily share insights to bring everyone closer to customers.

Highlight reels

Instantly create sizzle reels of customer feedback. Easily share with your team to build empathy and drive alignment on every decision.

For designers

Explore customer needs and create human-centered experiences that users love.

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