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For researchers

Uncover what users really think

Turn all of your customer data into deep understanding. Empower everyone in your org to make customer centric decisions.

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Dovetail brings everything into one place. Everyone in the product team can easily go in and view research sessions. It makes everything less chaotic, more organized, and the research team less stressed.

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Becky White

Head of Design Research

Read customer story

Drive customer centric decisions org-wide

Inspire and influence stakeholders with deep customer insights. From usability tests to generative interviews, and more, Dovetail allows you to uncover findings that power better decisions.

Data in. Insights out. Zero manual effort.

Use AI to uncover themes across all your customer calls, surveys, support tickets, and more. Reveal new perspectives, motivations, and goals to unlock your team.

Get Dovetail free

Influence better decisions with insights

Bring your customers to life with visually stunning evidence-backed insights that demand your stakeholders’ attention. Share them in the tools your team is already using.

Increase the impact of your research efforts

Keep every call, survey, and other customer touch points in one place. Insights live on and your team will always have the voice of the customer right at their fingertips.

Product screenshot

Data in. Insights out. Zero manual effort.

Use AI to uncover themes across all your customer calls, surveys, support tickets, and more. Reveal new perspectives, motivations, and goals to unlock your team.

Product screenshot

Influence better decisions with insights

Bring your customers to life with visually stunning evidence-backed insights that demand your stakeholders’ attention. Share them in the tools your team is already using.

Product screenshot

Increase the impact of your research efforts

Keep every call, survey, and other customer touch points in one place. Insights live on and your team will always have the voice of the customer right at their fingertips.

Searchable research repository

Centralize all customer feedback, and empower anyone to surface relevant insights. Search by meaning across all interactions and summarize results.

AI-powered analysis

Make sense of complex data instantly. AI automatically classifies themes across various sources.

Global standardization

Prevent research in silos with standardized tags, fields, and templates in your workspace.

Highlight reels

Stop wasting time editing video clips and instantly create the insights that align stakeholders and drive action.

For customer success

Build lasting relationships. Influence every product decision. All built on true customer understanding.

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From the anatomy of an insight to the business of research

Uncover deep user insights

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